Invoice and receipt capture, white-labelled and live in weeks
Why Australian expense-and-invoice automation provider Prospend chose white-label Xtracta to power data capture for its global customer base and to automate receipt capture it previously handled manually.
“We chose Xtracta not only for its technology but also for the cost-effective pricing and personal, local support.”
Sharon Nouh
CEO and Founder, Prospend
Weeks
To integrate and go live
White-label
Sits invisibly inside Prospend
2-in-1
Invoice and receipt capture automated
the need
A better engine for capture
Prospend, a subscription software solution automating the expense and invoice payment process, was looking for a new provider for invoice data capture — and wanted to automate its customers’ receipt capture too.
the CHALLENGE
Choosing the right partner, not just the biggest
Prospend weighed several providers, including larger players, but wanted more than technology: cost-effective pricing, and personal, local support from both an IT development and customer-support point of view.
Provider search
Several options, including larger players
Pricing
Needed cost-effective economics
Support
Wanted local, personal IT and support
Scope
Invoice capture plus receipt automation
the APPROACH
Build it together, then white-label it
Workshops, close collaboration and training, then a seamless embed.
Workshops first
Requirements defined for tech and end-user experience.
Close collaboration
The Xtracta team stayed responsive, suggesting alternatives.
One-on-one training
For the team after the cloud software went in.
White-label embed
Sits seamlessly inside the Prospend platform.
IN THE CLIENT’S WORDS
“You can tell the Xtracta team genuinely want to make it work.”
Sharon Nouh
CEO and Founder, Prospend
the outcome
Reliable tech, happier customers
Live in weeks, receipts automated, and a partnership built to scale.
Live in weeks
Easy to integrate and proven reliable in production.
Receipts automated
Customers no longer email receipts to be processed by hand.
A growing partnership
Set up to scale alongside Prospend’s business.
