90 hours a month saved, and not a single lost invoice
Why commercial laundry and drycleaning company McCallums Group added ABM Billfeeds, powered by Xtracta, for touchless AP capture into its long-standing ABM accounting software across multiple sites.
“I wouldn’t want to go backwards and return to the old system.”
Paul Harrington
Group Sales and Marketing Manager, McCallums Group
Saved every month
2 → 1
Staff needed on invoice processing
Seconds
To make invoice data available in ABM
the need
Control over invoices, across multiple sites
Operating since 1927 and running from several sites, McCallums had used ABM accounting software for over a decade. It needed touchless capture into ABM and real control over AP invoice processing.
the CHALLENGE
Invoices lost in transit, days to process
Hard copies were dispersed for approval, coded, signed and returned to head office before being keyed into ABM — a process that took numerous days. Some invoices never came back, with no way to monitor them.
No Control
Invoices dispersed as hard copies
Lost in Transit
Some never returned, unmonitored
Slow
The whole cycle took numerous days
Error Cost
One mistake meant 4–5 phone calls
the APPROACH
Scan, read, approve, store
ABM Billfeeds reads documents in seconds and keeps every original on file.
Upload or email
Documents are sent straight into ABM.
Read in seconds
Data is ready for review with the original attached.
Assign approvers
Single or multiple approvers, with pending status visible.
Store electronically
Copies retrievable from any site in a few clicks.
IN THE CLIENT’S WORDS
“We have reduced the staff processing invoices and we are saving 90 hours per month.”
Paul Harrington
Group Sales and Marketing Manager, McCallums Group
the outcome
Faster processing, sharper numbers
McCallums Group got their time back, got earlier insights, and saw far fewer coding errors.
90 hours back
Every month, with invoice headcount halved.
Earlier insight
Valid performance indicators visible much sooner.
Fewer errors
Consistent coding flows through to the management accounts.
