How Receipt Capture is Influencing Consumer Behaviour Analysis

By 2024-02-22 Blog
Consumer behaviour analysis – woman paying at checkout

How Receipt Capture Technology is Influencing Consumer Behaviour Analysis

In today’s world, where virtually everything we buy can be tracked, analysed, and turned into actionable insights, the simple shopping receipt is becoming increasingly valuable for market research. Many companies are using receipt capture technology to unlock the secrets of consumer habits and behaviour.

Join us as we uncover the impact of this groundbreaking technology on consumer behaviour analysis and how it’s reshaping the market research landscape.


What is Receipt Capture?

Xtracta’s receipt scanner API automatically captures and extracts information from physical receipts. This AI-powered technology supports practically all receipt formats and offers multiple input channels for easy integration. There is no need for manual setup or predefined rules, allowing for the automatic extraction of detailed information from receipts without prior knowledge of the vendor’s layout. This enables businesses to quickly process and analyse consumer purchasing data, enhancing operational efficiency and provide valuable insights into customer behaviour.


The Allure of Receipt Capture Technology

Understanding what consumers purchase is paramount for any business looking to thrive in a competitive market. Behind the scenes, many businesses and market research companies use receipt capture technology to harvest detailed data on the products consumers are purchasing and how those purchases are linked together.

This valuable information allows them to build detailed buyer personas and uncover unexpected correlations, which in turn help companies tailor their products, marketing strategies, and store layouts to match the desires of their target audience. These buyer personas provide a comprehensive understanding of different consumer segments’ demographics, behaviours, motivations, and pain points, enabling businesses to make informed decisions and deliver personalised experiences that resonate with their customers.

A popular example is the surprise connection between beer and diaper purchases, with new dads stocking up on each. By identifying patterns like this, companies can optimise product placement strategies, like positioning beer and diaper promotions side-by-side. It allows them to seamlessly refine their sales approaches to slot into real-world customer purchasing behaviour.


Incentivising Data Sharing

So, how do these companies acquire such personal purchasing insights? Often, they offer incentives like prize draws, loyalty points, or discounts to consumers willing to scan and share their receipts through apps and loyalty programmes. While convenient for shoppers, this represents a data bonanza for retailers and brands.

Shopping malls have capitalised on this, previously offering rewards like free parking to those spending over a certain amount and scanning their combined receipts from the mall’s stores. This paints a picture of what types of shoppers frequent which stores together.

Major retailers have also joined the fray through branded loyalty card programs. By tying purchasing data directly to customer profiles, they can target their advertising to match customers’ precise interests.Top of Form


Consumer habits and behaviours - a couple shopping at a mall


Beyond Traditional Retail Channels

The quest to map consumer habits and purchasing behaviour hasn’t stopped at traditional retail channels. Brands across industries have found ingenious ways to uncover valuable consumer data through receipt intelligence.

Even brands like Lego have found value in this data, discovering a link between sales of their nostalgic adult sets and consumers buying expensive travel.

This opened the door for Lego to explore cross-promotion opportunities, tapping into that nostalgic angle for consumers. They may have never uncovered this unexpected demographic correlation through traditional marketing surveys or focus groups.

Hospitality, entertainment, subscription services, and more have all found creative ways to incentivise consumers to share their receipts and purchase histories. For these companies, building a unified view of their customers’ spending behaviour is becoming a competitive necessity to personalise their products and advertising.


Ethical Considerations and Consumer Privacy

In the age of intensive data collection, companies must implement robust privacy protections and ensure the ethical use of personal information. This means maintaining transparency and securing explicit consent from consumers regarding data handling practices. Companies should clearly communicate their data collection, usage, and sharing policies, offering straightforward opt-out options if desired. Integrating strong security protocols and data anonymisation methods is essential to safeguarding sensitive information against unauthorised access.


Gain Meaningful Consumer Insights with Xtracta’s Receipt Scanner

As technology continues to evolve, receipt capture and consumer behaviour analysis capabilities are likely to expand even further.

Utilising receipt capture technology for market research marks a shift from traditional data collection methods, offering a broader perspective on consumer purchasing patterns across various sectors.

Xtracta’s OCR receipt data extraction API can help your business uncover meaningful consumer insights. This technology is easy to use and offers rapid, efficient, and precise data capture that seamlessly integrates with your software. Talk to an Xtracta expert today to learn how to integrate this technology into your software.